Return & Refund Policy
Last Updated: 25/02/2025
At BenBargen.com, we strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we’re here to help.
1. Returns Eligibility
You may return items within 3days of receiving your order if they meet the following conditions:
✔ The item is unused, unopened, and in its original packaging.
✔ The item is in the same condition as received.
✔ Proof of purchase (order confirmation or receipt) is required.
Non-returnable items:
❌ Used or opened personal care products (e.g., delay sprays, enhancement products) for hygiene reasons.
❌ Items not purchased directly from BenBargen.com.
❌ Sale or clearance items (unless faulty or damaged).
2. How to Initiate a Return
To request a return:
1. Email us at : info@benbargen.com with your order number and reason for return.
2. We will provide return instructions and a return authorization number (RMA).
3. Ship the item to the address provided (return shipping costs are the customer’s responsibility unless the item is faulty).
3. Refund Process
✔ Once your return is received and inspected, we will notify you via email.
✔ If approved, your refund will be processed within 3 days to your original payment method.
✔ Shipping costs are non-refundable, except for defective or incorrect items.
4. Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us at :info@benbargen.com
5. Late or Missing Refunds
If you haven’t received a refund yet:
Check your bank or payment provider.
Contact your credit card company (processing times vary).
If you still need help, email us at [your email].
6. Contact Us
For any return or refund inquiries, reach out to our support team at:
✉ Email: info@benbargen.com
☎ Phone: 07404971780
